3-HOUR TRAINING ONLINE OR IN-PERSON TRAINING COST: $180 / PERSON - GROUP RATES AVAILABLE WHO IS THIS TRAINING FOR? • Social workers • Employment counselors • Social workers • Guidance counselors • EDI counselors • Managers and human resources advisors TRAINING OBJECTIVES: • Better understand intercultural dynamics in the workplace • Identify the issues related to supporting people from ethnocultural diversity • Adopt the intercultural approach in the workplace • Develop intercultural communication skills • Promote an inclusive climate in the workplace TRAINING CONTENT: 1. The migratory journey and culture shock 2. Cultural frames of reference 3. Filters of intercultural communication: Unconscious bias, stereotypes and prejudices 4. The intercultural approach 5. Development of intercultural skills 6. Role-playing and sharing of inclusive practices
